By placing an order you are offering to purchase a product on the Website and subject to the following terms and conditions.
ORDERS
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the product will not be formed until your payment has been approved and we have debited your credit card. Upon receiving your order, we carry out a standard pre-authorisation check on your credit card to ensure there are sufficient funds to fulfil the transaction. Amounts must be paid in full, in a single payment, including applicable taxes and delivery charges, when submitting the order. Products will not be shipped until this pre-authorisation check has been completed. Your credit card will be debited once the order has been accepted.
All orders are subject to availability of the products and confirmation of the order price. Boiron reserves the right, without any prior notice, to reject, correct, cancel or terminate any product for whatever reason and/or to determine a quantity limit for any product. We will notify you if the product is not available.
SHIPPING TERMS
Shipping rates are per order, not per package. Shipping charges are based on the shipping option chosen (Regular or Express), but remained fixed regardless of the quantity ordered. Express delivery does not apply to Quebec and Ontario (usually delivered the following day).
For expedited shipping, orders must be placed by 2:00 p.m. (EST), Monday through Friday, in order to be processed and shipped the same day.
We cannot be held responsible for any failure to respect delivery times.
Shipping is not available outside the continental Canada and the service is offered by Purolator. Purolator shipping is not available to P.O. Boxes. So, please be sure to provide the actual number and street address and a valid phone number for delivery – orders submitted with P.O. Box for shipping address will not be processed.
HOURS OF OPERATION
Our warehouses are open to prepare and ship orders from Monday through Friday, 8:00 a.m. through 5:00 p.m. Any orders placed after 2:00 p.m. (EST) noon will not be processed until the next business day.
PRICE
You consent to pay the price and all the fees indicated for the transaction. Except when specified otherwise, federal and provincial taxes are calculated in accordance with the shipping address. All the prices displayed on the Website are expressed in Canadian currency and are subject to change without notice until orders are accepted.
RETURN POLICY
Please include a copy of the packing slip or invoice with the returned products. All returns will be processed within 15 business days. Please note that we will not refund your shipping cost for the return of new products. You have 30 days from receipt of package to return your products unused, in perfect order and condition and, in their original packaging to Boiron. After 30 days your order is deemed as accepted.
RETURNING DAMAGED ITEMS FOR REPLACEMENT
Occasionally, items are damaged during shipping.
For replacement, please return the damaged goods to us.Damaged merchandise will only be exchanged for the exact same product, or in the event of the same product not being any longer available, Boiron Canada Inc. may substitute the product for a similar or greater grade product, at its discretion.
Please contact the Client Service at xxx
The Client Service will organise the picking/return by Purolator in order to return the products.
All replacements will be sent out within 5 business days of receiving the damaged goods. Mail damaged items to:
Boiron Canada Online Shop Returns Department
1300 René Descartes
Saint-Bruno-de-Montarville, Québec, J3V 0B7
ACT OF GOD
Boiron Canada Inc. shall not be held responsible for the non-execution, in whole or in part, of any of its obligations towards you, or for damages or losses that you could incur should the non-execution, damages or losses result from superior force or an Act of God.
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Terms and Conditions of Use of this Website
BOIRON CANADA
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE
THESE TERMS AND CONDITIONS APPLY EXCLUSIVELY TO YOUR ACCESS TO AND USE OF THIS WEBSITE, AND THE SERVICES AND INFORMATION OBTAINED THROUGH THIS WEBSITE, AND DO NOT ALTER THE TERMS OR CONDITIONS OF ANY OTHER AGREEMENT YOU MAY HAVE WITH BOIRON OR ITS AFFILIATES.
Boiron, Inc. (“BOIRON”) is pleased to provide you with the materials on our website (“Website”) for informational purposes only. Please carefully read these Terms and Conditions relating to your use of this Website. By using this Website, you agree to these Terms and Conditions. We reserve the right to change or replace these Terms and Conditions or any portion of them at any time without notice by updating this posting. Your continued use of this Website after any such changes constitutes your acceptance of the new terms. We encourage you to periodically visit this page to review the current Terms and Conditions that apply to your use of this Website.
IF YOU DO NOT AGREE TO ABIDE BY THESE OR ANY FUTURE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE OR ANY INFORMATION THAT YOU FIND HERE.
Please note that if you visit the website of any other BOIRON affiliate or any national or “country” websites published and updated by our BOIRON affiliates, you will be subject to the Terms and Conditions of Use of such website, which may differ from those stated herein.
BOIRON may terminate, change, suspend or discontinue any aspect of this Website, including the availability of any features, at any time. BOIRON may remove, modify or otherwise change any content, including that of third parties, on or from this Website.
BOIRON may impose limits on certain features and services or restrict your access to parts or this entire Website without notice or liability. BOIRON may terminate your use of this Website at any time in its sole discretion.
In compliance with the Children’s Online Privacy Protection Act of 1998, this Website is not intended or designed to attract children under the age of 13. BOIRON does not knowingly collect personally identifiable information via this Website from visitors in that age group without the explicit consent of a parent or guardian.
PRIVACY POLICY
BOIRON collects personally identifiable information, such as names, addresses, e-mail addresses and the like, only when voluntarily provided by a Website user. BOIRON does not want to receive confidential or proprietary or personal medical information through Website communications. Except as otherwise provided on this Website, any communication with BOIRON’s Website or any other e-mail transmission to BOIRON on this Website is non-confidential. Except as otherwise provided on this Website, BOIRON has no obligation to refrain from reproducing, publishing or otherwise using third party information for any purpose, and BOIRON may use the content of such communication for BOIRON’s own commercial purposes. Whoever transmits any communication to this Website or otherwise to BOIRON is solely responsible for its accuracy and completeness. This Website is intended to provide a service to users.
All rights not expressly granted herein are reserved to BOIRON.
PROPRIETARY RIGHTS
Copyrights and use of information
All information presented on this Internet domain are the copyrighted property of Boiron Canada Inc. By making use of this site the user agrees not to make use of any information presented on this website for any commercial purpose without the express, written consent of Boiron Canada Inc., including but not limited to, using the information in competing in any manner with Boiron Canada Inc., selling the information or redistributing the information to any person. The user agrees not to make any alterations, additions or other modifications to the information or to the website. Except as granted herein, Boiron Canada Inc. does not grant any other licenses or permissions in connection with the information and all other rights are expressly reserved. Linking to the Domain; no “framing”. Boiron Canada Inc. permits reasonable, good faith, and non-defamatory links to its domain so long as: (i) the link reference makes it clear that Boiron Canada Inc. has not endorsed the contents of the referring page, and that any statements made have not been reviewed or approved by Boiron Canada Inc.; and (ii) no use is made of Boiron Canada Inc. stylized trademarks without the written consent of Boiron Canada Inc. (although the word marks may be used if proper credit is provided on the page [e.g. “Boiron Canada Inc.” is a registered trademark of Boiron Canada Inc.]). Boiron Canada Inc. reserves the right to object to any link that is harmful to the interests of Boiron Canada Inc., or that otherwise violates Boiron Canada’s legal rights, and to request the owner of the referring page to discontinue the link. If the owner refuses, Boiron Canada Inc. reserves the right to seek an injunction and damages against any person who is violating Boiron Canada’s rights by including the link to its pages. Boiron Canada Inc. does not consent to the “framing” of the contents of its website inside of any other page. Disclaimers as to the Information. Boiron Canada Inc. makes every effort to ensure that its site contains accurate and truthful information, however, Boiron Canada Inc. and/or its respective contributors make no guarantees, either express or implied, as to the accuracy, exhaustiveness, validity, timeliness or suitability of the information on the domain for any purpose. All such information is provided “as is” without warranty of any kind and all warranties and conditions with regards to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement are specifically disclaimed. In no event shall Boiron Canada Inc. and/or its respective contributors be liable for any special, indirect, consequential or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use of information on this domain.
N’offre aucune garantie implicite ou explicite quant à la précision, l’intégralité, la validité, la ponctualité ou la fiabilité……
License to graphics and images
The user of this website may not use any graphic or image file on the site without the express, written consent of Boiron Canada Inc. Any use of Boiron Canada’s name, trademarks or servicemarks is strictly prohibited except as provided by applicable law or otherwise consented to in writing by Boiron Canada Inc. Any trademarks, servicemarks, tradenames, or other identifying information of individuals or companies other than Boiron Canada Inc. are used with permission and no further use, distribution, copying or other modifications to the information is permitted.
For permission to use the graphics or images contained on this site please contact Boiron Canada at info@Boiron.ca. Please include company name, address and a contact person in all correspondence.
INTELLECTUAL PROPERTY
Certain of the names, words, titles, expressions, logos, icons, graphic elements, drawings and diagrams or other content appearing on the pages of the Website are commercial designations or trademarks held by BOIRON or commercial designations or trademarks granted to them by virtue of a permit or license. All other material contained on this Web site is also protected by copyright.
The unauthorized downloading, retransmission, copying or modification of trademarks, images, text or data contained on this Website may contravene federal or provincial laws, and especially the laws pertaining to trademarks, industrial drawings or copyright, and may subject the user to legal proceedings.
Except for the purposes of navigating the internet, or unless otherwise indicated, it is strictly prohibited to copy, redistribute, reproduce, republish, store on any medium, retransmit or modify the information contained on this Website, or to make public or commercial use thereof in any way whatsoever.
No element on this Website shall be interpreted as creating, implicitly or expressly, a licence or a right of use or of duplication of any and all trademark, except with the express written consent of Boiron Canada Inc. or of any other party susceptible to own any such trademark. BOIRON enforces its intellectual property rights to the full extent prescribed by law.
USER CONDUCT
In using this Website, you agree:
- not to disrupt or interfere with the security of, or otherwise abuse, this Website, or any services, system resources, accounts, servers or networks connected to or accessible through this Website or affiliated or linked websites;
- not to disrupt or interfere with any other user’s enjoyment of this Website or affiliated or linked websites;
- not to use or attempt to use another’s account or information without authorization from BOIRON, or create or use a false identity on this Website;
- not to transmit through or on this Website spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; and
- not to attempt to obtain unauthorized access to this Website or portions of this Website which are restricted from general access.
LINKS AND THIRD PARTY CONTENT
This Website may from time to time contain links to third party websites. These links are provided as a convenience and do not constitute an endorsement, sponsorship or recommendation by BOIRON of—or responsibility for—the linked websites, any content, services or products available on or through such websites, or the companies associated with such websites. BOIRON does not review or control the content of third party websites. BOIRON expressly disclaims any responsibility for the content of any third party websites linked to this Website. BOIRON urges you to use discretion when you access any third party website linked to this Website.
BOIRON does not warrant that the functions or informational materials contained in or accessed through this Website are free of computer viruses or other harmful components.
BOIRON HAS NOT REVIEWED ALL WEBSITES THAT MAY BE LINKED TO THIS WEBSITE AND DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR THE CONTENT OF ANY THIRD PARTY WEBSITES PAGES OR ANY OTHER WEBSITES LINKED TO SUCH WEBSITES. LINKING TO SUCH WEBSITES IS STRICTLY AT YOUR OWN RISK.
CONTENT, PRODUCT AND SERVICE INFORMATION – LIMITATIONS
All content available through this Website, including but not limited to data, technical drawings, configurations, quote and order information, and product or service listings is believed to be accurate. HOWEVER, YOU SHOULD INDEPENDENTLY EVALUATE THE ACCURACY OF THE INFORMATION AND THE USEFULNESS FOR YOUR PARTICULAR NEEDS OF ANY CONTENT, PRODUCT OR SERVICE AVAILABLE THROUGH THIS WEBSITE. Products and services are subject to change without notice. BOIRON does not guarantee that products or services listed online will be available at the time of your order. All information on this Website is subject to the disclaimers below.
DISCLAIMERS AND LIMITATION OF LIABILITY
THIS WEBSITE AND THE CONTENT AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR INFORMATIONAL PURPOSES ONLY. YOU EXPRESSLY AGREE THAT USE OF THIS WEBSITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS WEBSITE, IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AND EXCEPT AS EXPRESSLY AGREED TO IN WRITING, BOIRON AND ITS AFFILIATES, DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
BOIRON MAKES NO REPRESENTATION OR WARRANTY THAT THIS WEBSITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THIS WEBSITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NOR DOES BOIRON MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS WEBSITE OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THIS WEBSITE.
EXCEPT AS SPECIFICALLY AGREED TO IN WRITING, UNDER NO CIRCUMSTANCES SHALL BOIRON OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY USE OF OR THE INABILITY TO USE THIS WEBSITE, OR ANY CONTENT OR SERVICES CONTAINED IN THIS WEBSITE, OR ACCESSIBLE THROUGH THIS WEBSITE, OR ANY WEBSITE LINKED TO THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF BOIRON IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOU ACKNOWLEDGE THAT BOIRON DOES NOT CONTROL INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THIS WEBSITE. EXCEPT AS OTHERWISE AGREED IN WRITING, BOIRON AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO, FRAMED CONTENT.
BOIRON ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL AND CONSEQUENTIAL) SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR E-MAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR E-MAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF BOIRON, ITS AFFILIATES, ITS LICENSORS, OR A USER’S OWN ERRORS AND/OR OMISSIONS.
EXCEPT AS SPECIFICALLY AGREED TO IN WRITING OR AS REFLECTED ELSEWHERE ON THIS WEBSITE, BOIRON DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THIS WEBSITE WILL BE MAINTAINED.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, THE ABOVE LIMITATIONS MAY NOT APPLY TO ALL USERS. IF A USER OF THIS WEBSITE IS DISSATISFIED WITH ANY PORTION OF THIS WEBSITE, OR WITH ANY OF THESE TERMS AND CONDITIONS OF USE, THE SOLE AND EXCLUSIVE REMEDY FOR THE USER IS TO DISCONTINUE USING THE BOIRON WEBSITE.
MEDICAL ADVICE OR PROFESSIONAL SERVICES NOT PROVIDED
BOIRON is not engaged in rendering medical or similar professional services or advice. Any information provided is not intended to replace medical advice offered by a physician. If you desire or need such advice, you should consult a professional healthcare provider.
SEVERABILITY
If any provision of these Terms or Conditions is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms and Conditions shall remain in full force and effect. Any provision of the Terms and Conditions held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. The parties further agree to replace such invalid or unenforceable provision of these Terms and Conditions with a valid and unenforceable provision that will achieve, to the extent possible, the economic, business and other purposes of such invalid or unenforceable provision.
APPLICABLE LAW
This Web site is governed by the laws of the Province of Quebec and shall be interpreted in accordance with them. Any judicial or quasi-judicial proceeding that may be initiated in relation to this Web site shall be resolve in accordance with the laws of the Province of Quebec and Canada and brought before the court having jurisdiction in the judicial district of Longueuil, Province of Quebec.
Should any specific provision of the Conditions of Use of this Website be found to be unenforceable by a court of competent jurisdiction, this will not in any way affect the spirit and the scope of the Conditions of Use of this Website, the remainder of which shall continue to be binding.
Should BOIRON fail to exercise one of its rights, this will not be construed as a renunciation for the future to this right or to any of the provisions of the Conditions of Use of this Website.
ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and BOIRON governing your use of this Website. These Terms and Conditions shall not be modified except by BOIRON as provided herein or through a written document signed by both parties. You agree that any claim arising out of or related to these Terms and Conditions of this Website must be filed within one year after it arose or be permanently barred.
All rights not expressly granted herein are reserved to BOIRON.
NOTICE ON TESTIMONIALS
All content provided on this website, including the testimonials and graphics, is owned by or licensed to BOIRON and/or its affiliates (the “Content”) and protected by United States and international copyright laws. BOIRON and its affiliates and licensors retain all proprietary rights to the Content. The Content is intended for your personal use only and may not be reproduced, copied, altered, or distributed without the prior written consent of BOIRON.
In accordance with the FTC guidelines concerning use of endorsements and testimonials in advertising, you should be aware of the following:
- The testimonials displayed are given verbatim except for correction of grammatical or typing errors. Some have been shortened where the testimonial was lengthy or portions were repetitive.
- The customer testimonials are actually received from our customers. They are individual experiences by persons who have used our products. However, the effectiveness of our products varies depending on each customer’s situation. Therefore, these testimonials and case histories reflect individual results and BOIRON does not claim that they are typical results you should expect to achieve.
- The expert testimonials and endorsements are actually received from medical professionals, whose qualifications give him or her expertise that he or she is represented as possessing. The testimonials and endorsements are supported by the respective medical professional’s actual exercise of his or her expertise in evaluating the product features or characteristics with respect to which he or she is an expert and which are both relevant to an ordinary consumer’s use of or experience with the product and also are available to the ordinary consumer. Furthermore, the testimonials and endorsements are supported by an actual evaluation, examination or testing of the product that is at least as extensive as that an expert in the field would normally conduct in order to support the conclusions presented in the endorsement or testimonial.
- The medical professionals may receive compensation from BOIRON in the form of:
- fees for speaking, writing and research;
- fees for books, subscriptions and dues;
- fees for consulting, honoraria, stipends and donations;
- reimbursements for travel expenses; and/or
- Financial or equity interest in BOIRON or its affiliates.
DISPUTE RESOLUTION
Unless admissible as a small claims, any dispute, controversy or claim arising out of or relating to this Agreement including any question regarding its existence, interpretation, validity, breach, termination or the business relationship created by it shall be referred to and finally resolved by final and binding arbitration. This includes any dispute based on any product or advertising having a connection with this Agreement and any dispute not finally resolved by a small claims court. The arbitration will be conducted by one arbitrator, whose arbitral decision will be final and without the possibility of appeal. The arbitration of any dispute shall be conducted in accordance with article 620 and following of the Code of civil procedure.
